Privacy policy
Privacy Policy
Last updated: September 22, 2026
At ShedHaven, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit shedhaven.shop, make a purchase, contact us, or otherwise use our services.
1. Information We Collect
Depending on how you interact with our store, we may collect:
-
Name
-
Billing and shipping address
-
Email address
-
Telephone number
-
Order and transaction information
-
Payment-related information
-
Returns and refund information
-
Customer service communications
-
IP address
-
Browser and device information
-
Website activity and usage information
-
Cookie and similar technology data
2. How We Use Your Information
We may use personal information to:
-
Process and fulfill orders
-
Process payments and refunds
-
Arrange shipping and delivery
-
Send order confirmations and tracking information
-
Manage returns, exchanges, and cancellations
-
Respond to customer service requests
-
Maintain, secure, and improve our online store
-
Detect and prevent fraud, misuse, and security threats
-
Comply with applicable legal, tax, and regulatory requirements
-
Send marketing communications where permitted by law or with your consent where required
3. Payment Information
Payments may be processed through third-party payment processors available through our online store.
We generally do not directly store complete credit or debit card details. Payment providers process payment information according to their own privacy and security practices.
4. Shopify and Service Providers
Our online store may use Shopify and other third-party service providers to operate our website and provide our services.
These providers may assist with:
-
E-commerce hosting
-
Payment processing
-
Shipping and logistics
-
Customer support
-
Website analytics
-
Advertising and marketing
-
Fraud detection and prevention
-
IT infrastructure and security
These providers may process personal information where necessary to provide their services.
5. How We Share Information
We may disclose personal information to appropriate third parties, including:
-
E-commerce and hosting providers
-
Payment processors
-
Shipping and delivery companies
-
IT and security providers
-
Analytics and marketing providers
-
Professional advisers
-
Government authorities, regulators, or law enforcement where required by law
We may also disclose information in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.
6. Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to:
-
Provide essential website functionality
-
Maintain shopping cart and checkout functions
-
Remember customer preferences
-
Understand website traffic and performance
-
Improve our products and services
-
Detect fraud and improve security
-
Support advertising and marketing activities
You may be able to manage certain cookie preferences through your browser or privacy controls provided on our website.
7. Advertising and Analytics
We may use analytics and advertising services to understand how visitors interact with our website and measure the effectiveness of our marketing.
These services may use cookies, pixels, device identifiers, and similar technologies in accordance with applicable privacy requirements and available privacy choices.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on your state of residence and applicable law, you may have rights concerning your personal information, including the right to:
-
Request access to certain personal information
-
Request correction of inaccurate information
-
Request deletion of certain personal information
-
Obtain information about how your information is processed
-
Exercise applicable opt-out rights
-
Opt out of marketing communications
We will not unlawfully discriminate against you for exercising applicable privacy rights.
To submit a privacy request, contact support@shedhaven.shop.
We may need to verify your identity before completing certain requests.
11. Marketing Communications
If you receive promotional emails from us, you can unsubscribe by following the unsubscribe instructions included in those communications.
You may still receive non-promotional communications relating to orders, transactions, account activity, or customer service.
12. Children's Privacy
Our online store is not intended for children to make purchases independently.
We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has improperly provided personal information to us, please contact us.
13. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
14. International Data Processing
Some service providers may process or store information outside your state or country.
Where required, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or applicable legal requirements.
The latest version will be published on our website with an updated revision date.
16. Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact:
ShedHaven
2234 Home Ave
Columbus, IN 47201
United States
Email: support@shedhaven.shop
Phone: 318-259-0224
